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Episode 34November 20, 2023
How Nike Found Product-Market Fit
About this episode
Nike was built backwards. Instead of building a product and taking it to market, Phil Knight first built a distribution machine for running shoes. Eight years later, he finally launched his own product (the Nike shoe) and did $3M in sales in the first year. This is not the full story of Nike. It's the story of how Phil Knight got to product-market fit.
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The full conversation.
Pablo
0:00
So
I'm
walking
my
dog
and
I'm
thinking
about
what
we've
done
so
far
in
this
podcast,
and
I'm
kind
of
going
back
to
the
main
goal,
which
is
I
want
to
become
an
expert
in
product
market
fit.
And
I
think
that's
why
you
are
here
as
well.
We're
both
investing
a
lot
of
time
,
frankly,
you
know,
listening
to
these,
to
these
episodes,
doing
these
episodes.
And
the
entire
goal
is,
is
clear,
it's
simple,
it's,
we
wanna
become
experts
on
product
market
fit.
So
far,
I
think,
you
know,
the
way
we've
been
doing
that
is
interviewing
these
late
stage
founders
that
are
well
beyond
product
market
fit,
and
diving
deep
into
some
of
the
most
interesting
and
insightful
parts
of
their
journey,
which
I
think
has
been
immensely
helpful.
What
I
kind
of
realized
is,
you
know,
first
of
all,
some
of
these
founders
,
some
of
these
companies,
I
mean,
they're
still
early,
right?
We
don't
know
if
they're
gonna
work
out,
if
they're
not
gonna
work
out.
And
we're
taking
all
of
our
lessons
just
from
kind
of
that
sample.
And
I
thought
to
myself,
you
know,
I
really
wanna
know
how
some
of
the
biggest
companies
in
the
world
found
product
market
fit.
Like,
what
did
they
do?
Is,
is
it
different?
What's
there
to
learn
on
that
side?
And,
you
know,
the
reality
is
it's
gonna
be
hard
to
do
interviews
with
the
CEOs
of
those
companies
because
either
they're,
they're
not
here
anymore,
or
they're
like,
you
know,
top
a
hundred
on
the
,
on
the
Forbes
list
and
unlikely
to
,
uh,
to
sit
down
for
an
hour
to
do
a
podcast
on,
you
know,
how
they
started
their
company
30
years
ago
or
20
years
ago.
And
so
I
started
thinking
about,
okay,
what
,
what
can
we,
what
can
we
do
here?
Like,
how
can
we
go
and
,
and
get
at
what
we
really
want?
Which
is
just
that
how,
let's
say
Nike,
which
is
what
we're
gonna
be
talking
about
today.
Like,
how
did
Nike
find
product
market
fit?
And
so
what
I
did
is
I
actually
used,
there
was
an
acquired
episode,
acquired
is
a
great
podcast
that,
that
you
may
have
heard
of.
And
they
did
a
four
hour
episode
on
just
the
entire
history
of
Nike.
And
I
recommend,
by
the
way
that
you
check
that
out,
I
think
it's
interesting,
it's
own
right?
Like,
if
you
wanna
learn
the
history
of
Nike
with
all
the
kind
of
details
around
it,
it's
an
amazing
episode.
If
you
wanna
go
even
further,
of
course
they're
like,
they're
basing
it
on
Shoe
Dog
,
which
is
an
amazing
book
that
written
by
Phil
Knight,
the
CEO
of
Nike.
And
that's
13
hours
long.
If
you
wanna
listen
to
it.
And
again,
you
should
listen
to
it
because,
and
I
have,
I
mean,
it's,
it's
an
amazing
story.
What
we're
doing
here
is
different.
What
we're
doing
here
is
we're
going
to
re
framework
the
entire
story.
First
of
all,
we're
only
gonna
focus
on
zero
to
product
market
fit.
The
rest
is
just,
it's
just
not
what
we're
after.
And
second
is
like,
let's
re
framework
the
entire
story
on,
on
just
the
steps
that
happened
,
just
the
events
that
happened
that
led
from
zero
to
product
market
fit.
And,
and
so
anyways,
it's
an
experiment.
Let's
try
it
out.
So
we're
talking
about
like
now
Coming up with the Idea
Pablo
2:41
the
mid
nine
,
the
mid
the
mid
sixties,
1960s,
right?
This
is
when,
this
is
when
the
,
this
story
of
Nike
starts.
And
maybe
just
for
context,
'cause
I
think
it's
important
to
understand
like
where
things
were
at
back
,
back
at
that
point.
First
of
all,
there
was
no
such
thing
as
like
going
for
a
run
like
jogging,
like,
just
like
Amateur
jogging
as
,
as
part
of
just
general
fitness,
not
a
thing,
right?
So,
so
that
didn't
really
exist.
Of
course,
there
was
like
professional
running
track
and
field,
and
it
was
a
small
market.
Like
we're
talking
about
a
hundred
million
dollars,
$200
million
worth
of
track
shoes
sold
in
the
entire
us
you
know,
today
Nike's
$150
billion
company
doing
$50
billion
in
revenue
just
themselves.
So
things
have
clearly
changed
quite
a
bit
since
then,
but
I
think
that's,
that
alone
is
important.
And
like,
just
to
go
on
a
tangent
here,
I
think,
you
know,
this
idea
of
starting
in
,
in
a
niche
market,
right?
They
,
so
the
two,
the
two
founders
ultimately
are
,
are
Phil
Knight
,
who's
the
CEO
.
And,
and
Bill
Bowerman,
who
was
his
like
running
coach
will
talk
about
how
that
that
all
happens.
But
they
didn't
for
once
think
about
market
size
and
there's
just
such
an
emphasis
these
days
on
market
size.
I'm
going
after
a
big
market.
The
reality
is
the
most
important
thing
is
going
after
something
that
you
deeply
understand
that
you're
well
positioned
to,
to
win
at,
and
where
you
can
deliver
clear
value.
So
neither
Bill
Bauman
nor
nor
Phil
Knight
really
worry
about
the
market
size
of,
of
kind
of
running
shoes
when
they
start.
And
it's
a
,
it's
a
good
thing,
it's
a
good
thing
actually,
for
two
reasons.
Because
first
of
all,
the
fact
that
it's
a
small
kind
of
niche
market
means
that
there's
probably
a
bunch
of
important
but
unresolved
problems.
And
the
second
thing
is
that
because
it's
a
niche
market,
there's
likely
to
be
very
few
experts
on
it,
right?
Like
if
you
,
if
you
think
about
a
massive
market
today,
there's
a
bunch
of
people
that
have
worked
in
that
industry
that
understand
it
extremely
well.
So
your
competition
totally
changes
these
guys,
Phil
Knight
and
Bill
Bowerman
were
just
uniquely
positioned
at
this
time.
And
the
other
thing
I'll
,
I'll
note
is
like,
it's
easy
to
forget
this.
I
think
these
days,
especially
if
you
watch
the
movie
Air,
you
probably
know
this,
but
back
then
the
big
guys
were
like
Adidas,
Puma,
and
uh
,
like
Reebok,
converse,
these
were
already
big
brands,
especially
the
first
three.
And
so
this
was
not
like
a
greenfield
opportunity
situation,
right?
So
the
context
is
you
got
a
little
tiny
niche
market,
which
is
like
this
track
shoes
market,
a
hundred
million,
$200
million.
And
in
general,
if
you
think
about
sporting
shoes
and
you
count
basketball
and
soccer
and
all
these
other
sports,
you
have
already
established
big
players
that
have
been
in
the
game
for
10,
20
years.
So
let's
talk
about,
you
know,
if
you
think
about
zero
to
product
market
fit,
what's
one
of
the
first
important
most
important
pieces
is
like,
how'd
you
come
up
with
the
idea?
And
this
is
where
it's
already
interesting
and
where
you're
gonna
see,
like,
the
way
that
we're
frameworking
this,
because
we're
thinking
about
it
from
how
to
get
a
product
market
fit
perspective
is
not
chronological.
The
way
this
all
starts
from
a
chronological
perspective
is
that
Phil
Knight
has
that
like
business
plan.
And
this
is
like
a
pretty
known
story,
so
I
won't
get
too
deep
into
it,
but,
but
Phil
Knight
writes
this
business
plan
about
how
he
wants
to
do
to
shoes
what
others
had
done
to
cameras.
The
idea
was
that
like
Japanese
cameras
had
taken
over
the
US
market
,
he
wanted
to
do
it
with
Japanese
shoes.
So
he
writes
this
business
plan
when
he's
an
MBA
at
Stanford,
and
then
he
goes
off
and
actually
executes
it
once
he
graduates,
he
goes
to
Japan,
he
starts
this
like
distribution
company
called
Blue
Ribbon,
where
he
buys
these
shoes
called
the
Tigers
from
this
Japanese
company
and
imports
them
and
sells
them
into
the
us
.
And
that's
like
a
10
or
so
year
story.
None
of
that,
as
far
as
I'm
concerned,
is
a
startup.
That's
a
distribution
company,
right?
If
you
go
and
you
find
a
product
in
another
market
and
you
bring
it
to
your
market
or
whatever,
you're
an
import
export
company.
You
are
a
distributor,
you're
a
distributor,
and
nothing
wrong
with
that,
it's
a
legitimate
business,
but
it's
not
really
a
startup
.
Like
you're
taking
zero
product
risk,
you're
not
inventing
anything
new,
you're
not
really
even
innovating.
You're
just
taking
a
product
and
reselling
it.
And
that's
what
he
did
for
a
while.
So
when
does
the
idea
for
Nike
actually
start?
It
starts
in
like
somewhere
between
like
1968
and
1971.
And
it's
not
an
idea
that
Phil
Knight
actually
has
the
idea
comes
from,
and
we'll
find
out
how
the
,
the
merging
happens,
but
it's
actually
his
partner,
bill
Bowerman,
who
was
a
running
coach
at,
at
his
university.
And
he
trained,
you
know,
athletes
for,
for
many
years,
especially
track
and
field
athletes,
and
was
obsessed
with
the
equipment,
especially
with
the
shoes.
Creating a 10x product
Pablo
7:05
He
has
two
innovations.
One
of
them
happens
while
they're
being
kind
of
this
distributor
and
working
with
that
Japanese
company.
And
the
first
idea
was
changing
the
material
of
the
top
of
the
shoe
from
leather
to
nylon.
That
was
his
first
idea
because
he,
he
realized
that
nylon
would
be
more
breathable.
It
would
be
lighter.
So
that's
like
step
one.
The
second
thing,
and
this
is
like
the
seminal
story
that,
that
you
probably
would've
heard
of
is
that
Bill
Bowerman,
1971
is
watching
his
wife
make
waffles,
like,
believe
it
or
not,
right?
He's
watching
his
wife
make
waffles
with
a
waffle
iron,
and
he
puts
two
and
two
together
because
what
had
happened
at
that
time
is
that
track
and
field,
the
track
that
he
was
on
in
his
university,
a
change
from
like,
I
think
concrete
to
polyurethane.
And
so,
and
the
shoes
were
not
like
responding
well,
the
existing
shoes
were
not
responding
well.
So
he
takes
this
waffle,
this
waffle
iron
idea
and
says,
well,
what
if
I
put
polyurethane
in
this
waffle
iron?
What
would
happen?
And
that's
literally
becomes
like
the,
the
foundation
for
his
new
shoe.
That's
the
moment
where
it
goes
from
Phil
Knight
and
Bill
Bowerman
running
a
distribution
company,
reselling
shoes
that
are
made
in
Japan
by
some
other
manufacturer
to
putting
a
couple
of
ideas
together,
this
nylon
on
the
top
and
polyurethane,
waffle,
iron
,
uh,
on
the
bottom
and
creating
a
new
shoe
and
manufacturing
it
and
producing
it
themselves.
And
let's
talk
about
that
a
bit
because
while
people
will
say
it's
all
about
execution,
I
can
guarantee
you
that
that's
a
complete
lie.
If
you
want,
put
it
this
way,
if
you
wanna
make
the
NBA,
you
need
to
be
talented
for
sure,
but
guess
what?
You
also
need
to
be
tall.
If
you're
under
six
feet,
realistically,
you're
not
gonna
make
the
NBA
and
if
you
want
greatness,
if
you
wanna
make
the
Nasdaq,
yeah,
sure,
you
need
to
execute
extremely
well,
but
guess
what?
You
also
need
an
amazing
idea.
So
let's
talk
about
how
he
comes
up
with
that.
If
you
dissect
how
ideas
happen,
there's
kind
of
form
frameworks.
There's
the
ones
that
are
pretty
classic,
which
is
like
scratch
your
own
itch
,
right?
So
you
have
a
problem
in
your
own,
in
your
own
life
and
you
solve
that
problem
and
you
hope
others
have
it
too.
There's
creating
a
10
x
product,
which
is
like
what
Zoom
does
to
WebEx.
There's
going
really
deep
in
an
industry
deeper
than
others,
finding
real
unsolved
problems.
So
doing
like
this
intense
research,
whether
it's
because
you're
an
industry
expert,
you've
worked
in
the
industry
for
a
while,
or
whether
you
do
as
explicitly
as
a
founder
looking
for
something
to
build,
but
you
go
deep
in
industry,
you
find
unsolved
problems
and
you
solve.
And
the
last
one
is
kind
of
what
Jeff
Bezos
did,
which
is
you
find
this
big
trend
and
you
kind
of
go
in
,
it's
kind
of
tops
down
,
right?
So
like
you
see
the
internet
growing
and
you're
like,
well
,
what
can
I
build?
And
you
go
in,
how
did
Nike
come
up
with
their
idea?
They
used
a
few
of
these
frameworks,
to
be
honest
.
I
mean,
I
think
the
most
they
accurate
one
is
10
x
product
because
you
had
an
established
market
of
running
shoes
at
that
time.
Athletes
were
using
running
shoes,
they
didn't
necessarily
consider
the
running
shoes
an
an
un
unsolved
problem.
What
Bill
Bowerman
saw
was
an
opportunity
to
create
a
10
x
better
product.
That's,
it's
just
that
simple,
right?
If
you
change
it
from
leather
to
not
only
you
get
lighter,
if
you
change
the
bottom,
you
get
more
traction
and
all
of
a
sudden
your
shoe
is
literally
10
x
as
good,
you
run
faster
as
an
athlete.
But
there
were
other
other
parts
of
that
too,
which,
which
I
think
are
worth
mentioning.
Like
one
is
he
was
a
track
,
he
was
a
track
and
field
coach.
So
in
a
sense
he's
kind
of
scratching
his
own
edge.
You
know,
the
lines
are
blurry,
this
is
just
startup
land
,
like
kind
of
not
,
nothing's
black
and
white.
And
I
,
I'll
mention
this,
which
I
think
is
really
important.
Paul
Graham
talks
a
lot
about
this,
which
is
you
need
to,
like,
if
you
think
about
it,
so
much
of
these
stories
have
to
do
with
luck.
And
it's,
it's
this
classic,
like,
you
have
to
make
your
own
luck
advice,
right?
You've
gotta
put
yourself
in
the
right
situation
and
be
curious
enough
so
that
when
things
pop
up,
you
know
how
to
take
advantage
of
them.
So
if
you
go
back
to
it,
bill
Bowerman
is
in
his
kitchen
watching
his
wife
use
a
waffle
iron,
which
to
anybody
else
would
just
be
a
meaningless,
you
know,
other
Sunday
morning.
But
for
him,
he
puts
two
and
two
together
because
he's
so
obsessed
with
running
shoes.
He's
been
obsessed
with
running
shoes
for
over
a
decade
that
he
sees
the
opportunity
to
use
that
in
a
new
way
in
order
to
create
a
10
x
product.
So
I
think
the
lessons
from
there
are
,
you
know,
you've
got
these
frameworks,
you've
got
these
different
ways
you
could
come
up
with
ideas,
but
at
the
foundation
of
it
all
is
you
need
to
be
deep
into
something.
You
need
to
be
curious
about
something.
You
need
to
position
yourself
to
spot
these
ideas,
these
great
ideas
when
they
come
up
.
Now,
I
think
one
of
the
most
interesting
things
about
the
story
of,
of
Nike,
of
how
Nike
found
product
market
fit
is
that
it's
totally
backwards.
So
if
you
think
about
how
a
normal
startup
take
anyone
,
take
Uber,
take
Airbnb,
take
Snapchat,
I
mean
it
doesn't
matter,
right?
Take
any
of
these
startups,
how
do
they
happen?
First
you
have
an
idea,
then
you
launch
it
and
you
go
to
market
and
you
get
distribution,
right?
So
it's
idea
first,
then
distribution,
then
go
to
market.
Nike
is
the
exact
opposite
story.
Phil
Knight
effectively
builds
a
go-to-market
distribution
machine
for
running
shoes.
And
only
later
does
Bill
Bowerman,
his
partner,
end
up
coming
up
with
an
innovative
idea
that
kickstarts,
you
know,
a
truly
new
company,
a
truly
new
startup.
So
by
the
time
he,
you
know,
bill
Bowerman
has
this
idea,
Nike
just
effectively
takes
off
because
the
distribution
machine
was
so
well
built
.
Before
we
jump
into
that,
which
is
how
he
did
kind
of
your
typical
classic
,
um,
how
he
did
your
typical
customer
discovery
and
how
he
made
made
his
first
sale
and
these
sort
of
things.
Hiring the Team
Pablo
12:28
Let's
talk
about
how
he
got
Bill
Bowerman
in
the
first
place,
because
that's
another
critical
part,
right?
You
have
an
idea
now
you
gotta
go
and
you
gotta
build
some
sort
of
a
team
around
it.
It
could
be
some
contractors,
it
could
be
a
couple
employees,
it
could
be
one
or
two
co-founders.
And
that's
the
way
that
Phil
Knight
approaches
it.
So
he,
when
he
decides
he's
gonna
do
this
is
back
when
he's
still
doing
this
kind
of
distribution
company,
not
really,
again,
not
really
a
startup
,
but
he's
getting
into
the
shoe
world.
He
goes
to
the
number
one
shoe
expert
that
he
knows
running
shoe
expert
that
he
knows,
which
was
his
coach
Bill
Bowerman
from
university
that
used
to
coach
him
in
track
and
field.
And
he
pitches
him
on
this
idea
of
becoming
partners
on
this
distribution
company
that's
gonna
import
shoes
from
Japan
and
resell
them
in
in
the
us
.
Bill
Bowerman
decides
to
join
and
they
go
like
basically
50
50,
I
think
it's
like
51
49
on,
on
the,
on
the
partnership.
There's
really
kind
of
not,
I
mean
frankly
from
a,
from
a
what
can
you
learn
from
story?
There's
,
there's,
there's
really
only
one
thing
because
the
way
that
he
convinces
Bill
Bowerman
,
uh,
is,
is
kind
of
relatively
simple.
Like
Bill
Bowerman
had,
he's
so
into
running
shoes
to
begin
with.
He'd
already
tried
to
do
a
few
kind
of,
you
know,
create
his
own
shoes.
Like
he
was
already
playing
in
that
world.
And
so
he
was,
he
was
set
up
for
this,
right?
Like
when,
by
the
time
Phil
Knight
comes
to
him
with
this
idea
Bill
Bauer's,
like,
yeah,
let's
do
it.
Like,
it's
kind
of
that
simple.
But
I
think
the
important
thing
is
first
of
all,
the
,
the
importance
of
like,
if
you
just
think
about
Field
Knight's
strengths,
he
didn't
know
all
that
much
.
He
had
this
high
business
kind
of
high
level
business
mindset,
right?
In
this
business
plan,
he
really
was
not
a
product
guy.
He
didn't
know
all
that
much
about
running
shoes
.
So
he
clearly
is
filling
that
gap.
And
I
think
that's
critical
is
when
you
think
about
who
should
your
co-founders
be?
You've
gotta
think
about
the
company
I'm
building,
what
does
it
really
need?
Like
what
are
the
core
strengths
As
a
consumer
car
company,
you're
gonna
have
to
be
really
good
at
marketing
as
an
example,
right?
If
it's
AB
two
B
company
might
be
need
to
be
really
good
at
enterprise
sales.
What
strengths
do
you
have
in
bring
to
the
table
and
what
are
the
gaps?
And
that's
what
Field
Knight
does
spec
spectacularly
well,
I
don't
think
he
could
have
picked
a
better
guy.
And
by
the
way,
the
true
idea
of
Nike
would
not
have
happened
without
this
other
person.
So
literally
critical
to
his
ultimate
success.
The
other
piece
is
,
in
this
case,
it's
pretty
aggressive,
right?
51
49.
By
the
way,
bill
Bowerman
at
this
point,
he's
part-time.
Like
he's
a
full-time
coach
and
he's
gonna
just
like
part-time
help
Phil
Knight.
And
Phil
Knight
agrees
to
give
him
basically
half
his
company.
I
dunno
if
I
would
recommend
that
to
a
part-time
person.
But
you've
gotta
do
what
it
takes
to
get
the,
the
right
people
on
the
bus.
Because
had
he
not
gone
Bill
Bowerman
on
the
bus,
none
of
this
other
stuff
would've
happened.
The
other
thing
I
think
is
worth
is
worth
highlighting
in
terms
of
how
to
pick
co-founders.
It's
a
little
bit
different,
but
if
you
think
about
Nike,
Nike
ultimately
is
producing
shoes.
So
they
need
a
manufacturing
partner,
which
is
not
like
a
co-founder,
but
it's
a
pretty
similar
relationship,
especially
like
if
you're
a
software
startup,
you're
gonna
need
obviously
developers
and
they
produce
ultimately
the
product.
In
his
case,
what
he
needs
is
a
manufacturer
to
produce
the
product.
So
he
goes
out
to
Japan,
and
this
is
again
years
into
his
distribution
company
.
So
he's
got
a
network,
but
he's
trialing
a
bunch
of
different
manufacturers
to
see
who
is
going
to
produce
that,
like
that
true
first
Nike
shoe.
He
talks
to
a
bunch
of
them
and
most
of
them
are
kind
of
like,
they're
like,
okay,
cool,
like
this
is
what
you
want
made
cool,
come
back
in
two
weeks,
come
back
in
a
week,
whatever.
He
goes
to
this
one
manufacturer,
he
gives
them
a
shoe
in
the
morning,
he's
like,
this
is
the
kind
of
shoe
I
want
you
to
make.
They
go
for
lunch,
they
come
back
that
same
evening,
and
there's
a
perfect
replica
of
the
shoe
that's
made.
So
of
course
Phil
Knight
says,
you
know,
this
is
the
partner
I'm
going
for.
And
The Importance of Speed
Pablo
15:55
I
think
the
key
quality
there
that
is
important,
clearly
translatable
for
all
types
of
founders
is
the
importance
of
speed.
That
is
so
critical
when
you're
thinking
about
who
to
bring
onto
the
bus.
Are
they
moving
fast?
Do
they
get
the
stuff
done
quickly?
That's
just
so,
it's
so
more
,
it's
more
important
than,
you
know,
the
logos
they
have,
the
cvs,
the
just
about
anything
else,
honestly.
I
mean
obviously
you
need
a
culture
fit
and
these
sort
of
things.
You
need
high
integrity,
but
speed
is
just
so
critical.
You
need
to
be
able
to
move
so
fast
in
those
early
days
to
be
adaptable.
And
so
those
people
that
can
just
put
things
out,
that's
who
you
wanna
work
with.
What
would
be
the
next
step
typically
would
be
customer
discovery.
So
how
does
he
figure
out,
and
in
this
case
it's
a
little
different
because
he's
selling
running
shoes.
It's
a
market,
it
exists.
There's
people
buying
running
shoes.
Again,
this
is
more
like
a
Zoom
WebEx.
Zoom
understands
that
there's
a
market
for
video
conferencing
and
really
for
them
it's
about
proving
that
their
10
x
better.
Same
thing
here.
People
are
buying
running
shoes,
small
market,
but
they're
buying
running
shoes.
The
key
goal
is
for
Nike
to
prove
that
there's
a
better,
so
what
does
Field
Knight
do?
Like
the
typical
thing
at
this
point
is
to
sell
to
retailers,
right?
If
you're
a
distributor,
you
go
to
a
bunch
of
retailers
like,
Hey,
you
should
put
my
shoe
in
in
your
store
and
you
sell
that
way.
It's
not
what
he
does.
He's
like,
this
is,
we're
talking
in
the
mid
sixties
at
this
point,
like
over
50
years
ago,
and
he's
doing
the
classic
do
things
that
don't
scale.
And
he's,
you
know
,
putting
shoes
like
in
his
trunk
of
his
car,
he's
running
up
to
track
meets
and
he's
selling
shoes
one
by
one
by
one.
And
obviously
it's
super
inefficient,
but
I
think
there's
something
critical
here.
Again,
the
two
things
that
don't
scale
obviously,
but
he's
going
right
at
his
ICP,
right?
His
ideal
customer
profile
does
track
and
meet
events
.
They're
a
runner.
Where
are
they?
They're
tracking
meet
events,
let's
go
directly
to
them
.
Can
that
scale?
No,
it
can't.
But
to
start
off
and
to
get
a
deep
sense
and
understanding
of
their
customer,
there's
probably
no
better
way.
And
the
other
thing
I'll
mention
about
this,
'cause
Phil
Knight
mentions
it,
he
says
he
wasn't
a
good
salesman,
he
really
wasn't.
And
I
think
this
is
important,
but
he
believed
in
his
product
so
much
that
he
was
able
to
sell,
like
he'd
never
been
able
to
sell
before.
He
tried
to
sell
other
things
door
to
door
before
and
just
failed
miserably.
But
when
it
came
to
selling
his
running
shoes,
this
point,
he's
selling
to
be
clear
tiger
shoes,
but
he
believed
in
that
product,
he
was
great
at
it,
and
it
was
easy
and
natural
to
him.
And
so
I
think,
again,
that's
an
important
thing
is
like
you
do
need
to
build
a
product.
You
need
to
get
to
a
place
where
you
truly
believe
because
that's
going
to
come
out,
that
confidence
is
going
to
give
you
the
credibility
that
you
need
to
display
for
people
to
actually
buy
from
you.
Another
thing
I'll,
I'll
I'll
mention,
which
is
kind
of
related
to
this
customer
discovery
phase
is
at
one
point,
bill
,
Catching a growing market
Pablo
18:33
remember
there
was
jogging
as
an
activity
wasn't
a
thing
in
the
us
Bowerman
goes
on
a
trip
to
,
uh,
to
attract
,
meet
in
New
Zealand
and
discovers
the
concept
of
jogging.
And
he
actually
ends
up
writing
a
book
about
jogging
and
how
this,
you
know,
should
be
a
big
thing.
And
there's
this
idea
that,
that
we've
talked
about
before,
which
is
you
have
to
be
in
the
market
to
win
the
market.
And
it
sounds
so
simple,
it's
almost
like
stupid,
not
even
worth
saying.
Think
about
how
that
really
manifests
itself.
Again,
a
normal
person
might
go
to
a
track
meet.
In
fact,
many
of
these
people
went
to
New
Zealand
for
this
track
meet,
and
none
of
them
really
took
to
this
idea
of
jogging.
Certainly
none
of
them
wrote
a
book.
Bill
Bowerman
did.
Bill
Bowerman
did,
because
he
was
so
deep
in
this
market
that
when
he
saw
this,
it
resonated
with
him
in
a
different
way,
which
just
goes
back
to
it.
First
of
all,
you
don't
know
where
things
are
gonna
lead,
but
what
you
do
need
to
do
is
position
yourself
to
see
these
insights.
You've
gotta
be
really
deep,
you've
gotta
be
really
curious
and
spend
the
time
to
become
an
expert.
This
is,
again,
you're
tying
all
these
things
together.
That's
why
a
niche
market
is
so
useful
because
there
are
few
experts
in
that
market.
You
can
be
the
expert
in
that
market
relatively
quick,
see
things
that
other
people
don't
see
and
leverage
them
to
dominate,
which
is
exactly
what
happens
here
because
he
needs
money
to
grow
this
operation.
He's
not
selling
software,
he
is
selling
real
shoes.
He
needs
to
buy
more
inventory,
he
needs
to
hire
more
people.
All
these
sort
of
things.
And
the
world
back
then
was
so
different
than
than
the
world
today.
Like
there's,
there
was
no,
you
know,
venture
capital
was
,
was
just
not
really
a
thing.
So
it
was
a
lot
harder
for
him.
I
think
it's,
IM
,
it's
part
of
it
is
just
kind
of
interesting
from
historical
standpoint,
but
I
think
from
the
perspective
of,
you
know,
trying
to
,
trying
to
find
product
market
fit,
what
is
I
think
compelling
is
just
how
hard
it
was
for
him
to,
to
raise
money.
So
he
would
go
to
bank
after
bank
after
bank
and
the
banks
would
tell
him
like,
you're
growing
,
you're
growing
too
fast,
right?
Because
for
them
what
they
wanted
was
more
kind
of
profitable
businesses.
And
because
Phil
Knight
was
kind
of
plowing
all
of
his
profits
back
into
growth
just
to
drive
that
growth,
he
really
wasn't
left
with
a
lot
of
profits
at
the
end
of
the
day.
So
he
was
seen
as,
as
this
really
kind
of
high
risk
endeavor.
But
I
think
the
interesting
thing
is
that
just
didn't
stop
him.
Like
it
just
didn't
stop
him.
He
didn't
even
change
his
business
model
in
order
to
fit
what
the
finance
years
of
that
time
wanted.
He
knew
that
it
was
all
about
growth,
and
that's
what
he
kept
pressing
on.
And
finally
at
some
point,
again,
you
have
to
be
in
the
market.
The
way
the
market
at
some
point,
because
of
his
relationships
in
Japan
ends
up
finding
this
company,
this
trading
company's
called
that
is
going
to
do
a
deal
where
they're
gonna
help
him
manufacture
his
shoes
and
they're
also
gonna
finance
him.
And
he
ends
up
kind
of
locking
in
this
financing
piece,
which
was
actually
pretty
aggressive.
He
had
,
he
had
to
give
him
royalties
and
all
these
sort
of
things.
Again,
the
details,
like
if
you
want
'em,
they're
in
the
,
they're
in
the
book
Shoe
Dog
,
they're
in
,
uh,
the
acquired
episode.
All
these
things
I'm
using
to,
to
build
this.
But
the
point
was,
it
was
not
easy
for
Nike,
even
though,
by
the
way,
so
Nike's
a
company
that
was
just
doubling
year
after
year
after
year
after
year,
literally
just
doubling,
doubling,
doubling,
doubling.
But
it
wasn't
all
that
easy
for
them
to
raise
money
back
then.
It
was
because
banks
consider
them
too
risky.
I
think
today
they
might've
had
that
same
problem
because
people
would've
considered
them
too
niche,
right?
Like
they
would've
looked
at,
oh,
the
Tam
is
a
hundred
million
dollars,
$200
million
of
running
shoes.
Like
what
is
this
jogging
thing
you're
talking
about?
It's
not
even
real.
And
easily,
easily,
I
could
see
VCs
dismissing
Phil
Knight
for
that
reason,
and
clearly
Phil
Knight
would
not
have
stopped
because
it
was
clear
to
him
that
he
was
driving
true
value.
It
was
clear
to
him
that
his
customers
really
wanted
this
product,
and
as
long
as
that's
working,
the
rest
is
gonna
fix
itself.
There's
one
more
thing
on
the
road
from
zero
to
product
market
fit
that
I
think
is
The Need to Pivot
Pablo
22:09
worth
noting.
Obviously,
I
think,
I
think
it's
become
pretty
common
that
startups
are
gonna
need
to
pivot
at
some
point.
That
some
of
the
assumptions
that
you've
made,
some
of
the
things
that
you're
going
after
aren't
going
work
out
on
version
one
and
you're
gonna
have
to
kind
of
change
pretty
drastically.
So
it
was
interesting
to
me
to
see
that
when
Phil
Knight
starts
making
his
own
shoes,
the
first
shoe
that
he
decides
to
make
are
actually
soccer
cleats.
And
the
idea
is,
look,
Adidas
is
dominating
the
soccer
market.
Soccer
to
global
sports
been
around
for
a
long
time.
So
that
was
one
of
the
bigger
athletic
shoe
markets
at
the
time,
and
Adidas
was
making
soccer
cleats
and
they
were
kind
of
crushing
it.
And
so
Phil
Knight
decides,
okay,
well
maybe
we
can
make
cleats,
but
instead
of
them
being
for,
for
soccer,
we
could
sell
'em
here
in
America
as
football
cleats.
So
he
goes
and
he
finds
this
manufacturer
in
Mexico
and
he
makes
the
kind
of
first
version
of
football
cleats.
They
look
pretty
good,
<laugh>
.
Like
they
look
like
they're,
they
look
good,
they
seem
good,
they
seem
like
they're
gonna
be
high
quality,
but
they're
made
in
Mexico,
which
is,
you
know,
warm
weather.
So
he
sells
them
here
in
into
the
US
and
he
gets
some
pretty
big
teams
like
Notre
Dame
football
team
for
example,
to
buy
them,
sells
thousands
of
shoes
and
the
cleats
break
<laugh>
,
they
crack,
they
crack
under
the
weather,
right?
It's
much
colder
in
the
US
and
as
in
Mexico
and
they
literally
crack
and
don't
work
under
cold
weather.
The
interesting
piece
there,
which
like
in
acquired
,
they
highlight
this
,
which
I
thought
was
,
was
worth
re
highlighting,
is
'cause
at
that
point
Phil
Knight
has
his
distribution
company,
he's
just
starting
this
kind
of
startup
idea
and
doing
his
own
thing
with
effectively
Nike,
his
first
product
totally
flops.
It's
this
football
cleat
.
Like
it
just
totally
doesn't
work.
It
breaks,
I
mean,
what,
what
,
what,
I
don't
think
anything
worse
can
happen
to
a
athletic
shoe
than
it
breaking
during
the
game.
He
could
have
just
said,
okay,
you
know
what,
this
is
way
too
hard.
Let's
just
stick
with
this
distribution,
distribution
company.
He
decides
not
to,
he
continues
to
believe
and
Bill
Bowerman
that
they
can
produce
much
better
shoes
than
what
exists
in
the
market
today.
And
so
they
kind
of
just
keep
going
and
they
try
a
different
shoe.
Now
this
is
the
point
when,
when
we
started
,
how
do
they
come
up
with
the
idea?
We're
actually
at
that
point
now
in
the
story,
like
we're
in
1971,
bill
Bowerman
sees
this
waffle
iron
situation.
He
uses
it
to
change
the
sole
of
the
shoe
to
this
polyurethane
material,
and
he
sells
them
to
the
University
of
Oregon
football
team.
And
so
they
wear
it
on
their,
their
new
like
AstroTurf
field
and
it's
a
huge
success.
So
huge
publicity.
Then
they
change
the,
the
soul
to
a
blue
color
just
to
make
them
kind
of
shine
that
much
more.
They
take
the
boxes,
they
make
them
orange
just
to
make
them
shine
that
much
more.
Again,
these
kind
of
small
tweaks,
right?
You
can
think
of
those
as
small
little
tweaks
and
frankly
they
explode.
Like
frankly,
this
is
like
clear
product,
market
fit
almost
right
away.
I
mean
1972,
first
year
of
true
like
Nike
doing,
you
know,
selling
Nike
shoes
versus
the
the
blue
ribbon,
the
distribution
stuff
they're
doing
earlier,
first
year
they
do
$3.2
million
in
revenue.
Hard
to
get
a
clear
example
of
product
market
fit.
Nike: The Distribution Machine
Pablo
25:02
And
the
reason
was,
and
again
I
I
mentioned
this
in
the
beginning,
is
because
of
the
way
that
the
story
happened,
it
was
really
flipped.
Normally
again,
you
go
idea,
you
go
product,
then
you
go
distribution.
And
when
you
do
that,
it,
you
know,
typically
takes
a
lot
longer
than
a
few
months
to
get
to
incredible,
you
know,
$3
million
in
clear
product
market
fit.
They
had
spent
from
like
the
early
1960s
till
1971.
It
was
almost
10
years,
I
think
it
was
like
seven,
eight
years
doing
the
distribution
stuff,
right?
Being
in
the
shoe
market
and
building
out
effectively
an
incredible
distribution
system
so
that
by
the
time
that
this
new
10
x
better
shoe
was
born,
the
first
Nike
with
the
waffle
iron,
with
the,
the
blue
soles
,
the
orange
box
and
all
these
sort
of
things,
it
was
prime
for
distribution.
They
knew
exactly
where
to
go
with
it.
They
already
had
the
relationships,
they
already
had
the
credibility,
and
they
just
took
off.